Shipping policy
PTL Supplies currently ships orders across the UK.
Orders are processed on working days, Monday to Friday, excluding bank holidays. Once your order has been dispatched, you will receive tracking information where available.
Delivery times shown at checkout are estimates and may vary due to courier delays or circumstances outside our control.
Please ensure your delivery address is correct before placing your order. If you notice an error, contact us as soon as possible. We cannot guarantee address changes once an order has been dispatched.
If your parcel arrives damaged, appears to be lost, or has not arrived within a reasonable time, please contact us and we will investigate with the courier.
Any applicable shipping charges will be clearly shown at checkout before payment.
For shipping enquiries, please contact: